Privacy Policy

365acs Privacy Policy — Your data is safe with us

365acs places the highest priority on protecting users' personal information. This document transparently explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

Important: This privacy policy applies to use of the 365acs website and app. By using the platform, you are agreeing to this policy. No one under the age of 18 may use 365acs.

Our Security Framework

Why Your Is Your Data Safe?

365acs uses international-grade cybersecurity technology. Your data is protected across multiple layers of security.

SSL Encryption

All your data at 365acs is protected with 256-bit SSL/TLS encryption. No third party can intercept your connection or access your data.

Data Is Never Sold

365acs never sells your name, phone number, address, or financial information to third parties. Your privacy is a core principle of how we operate.

Secure Data Storage

All user data is stored in encrypted databases. Regular security audits and penetration testing are conducted to identify and address vulnerabilities.

KYC Verification

The identity verification process at 365acs is completely secure. Uploaded identity documents are used solely for verification purposes and stored in encrypted storage.

Cookie Controls

365acs uses only essential cookies. You can manage cookies at any time through your browser settings and disable any non-essential tracking.

Marketing Opt-Out

If you no longer wish to receive marketing emails or notifications from 365acs, you can unsubscribe at any time. We respect your preferences.

Welcome to 365acs. This Privacy Policy document clearly explains how 365acs collects your personal information, the purposes for which it is used, and the measures taken to protect your privacy. 365acs believes that transparency is the foundation of trust.

We have intentionally written this policy in plain, straightforward language — no legal complexity, no hidden clauses. What you read is exactly what 365acs follows. If you still have questions, our support team is always ready to help.

1 What Information Is Collected

365acs only collects information that is necessary to provide services, ensure security, and meet legal obligations. We do not collect any data beyond what is needed.

Data Type Example Required?
Identity-Related Full name, date of birth, nationality Yes
Contact Information Email address, phone number Yes
Financial Information Payment method, transaction history Yes
Identity Verification (KYC) NID, Passport Copy Conditional
Technical Information IP address, device information, browser Automatic
Gaming Activity Game history, betting details, session duration Automatic
2 Why This Information Is Collected

365acs uses your information only for specific, transparent, and lawful purposes. Your data is never used for any other purpose without your consent.

  • To create and manage your account and to improve the quality of our services.
  • To process payments and confirm deposits and withdrawals.
  • To detect and prevent fraudulent activity.
  • To comply with international Anti-Money Laundering (AML) laws.
  • To provide customer service and support.
  • To promote responsible gaming and identify signs of addictive behavior.
  • To improve platform performance and fix bugs.
  • To inform you of relevant promotions and offers, subject to your consent.
365acs commitment: Your information is never sold to third parties or shared with advertisers.
3 How We Collect Your Data

365acs collects information through three main methods. A detailed breakdown of what is collected through each method is provided below.

Directly Provided

Information you provide directly through registration, login, KYC forms, or support tickets.

Automatically

While using the platform, your IP address, device information, cookies, and game logs are collected automatically.

From Third Parties

Verification data received from payment providers or identity verification services.

4 Data Sharing Policy

365acs never sells your information. In certain circumstances, limited data may be shared — only to deliver our services or comply with legal obligations.

  • Payment Providers: Only the minimum necessary data is shared with Mobile Banking, Nagad, Rocket, or banking partners to process transactions.
  • Game Provider: A unique user ID for game management — not personal information.
  • Regulatory Authorities: Mandatory disclosure of information where required by legal directive or court order.
  • Fraud Prevention: To assist in investigations involving cybercrime or money laundering.
Never shared: Your personal data is never shared with advertisers, data brokers, social media platforms, or any third party for commercial purposes.
5 Data Storage & Security Measures

365acs stores your data in secure data centers. Protection is ensured through server-level encryption, firewalls, and regular security audits.

Even after your account is closed, certain information may be retained for legal purposes (typically up to 5 years). This retention period is governed by international AML law.

  • 256-bit AES encryption for all stored data.
  • Two-factor authentication (2FA) for all admin access.
  • Regular cybersecurity audits and penetration testing.
  • Users will be notified within 72 hours in the event of a data breach.
  • Staff are granted access only to the information they need (least-privilege principle).
6 Cookie Policy

365acs uses cookies on the website primarily to keep your session active, improve platform functionality, and maintain security. We follow a minimal cookie usage policy.

Cookie Type Purpose Duration
Essential Cookies Login session, security tokens Deleted at end of session
Preference Cookies Remembering language and display preferences 30 Days
Analytics Cookies Page performance analysis (anonymous) 90 Days
How to disable cookies: You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
7 Your Rights

Every 365acs user has specific rights over their own data. Contact the support team to exercise these rights.

Right to Access

You have the right to know what information 365acs holds about you and to request a copy of it.

Right to Rectification

If any of your information is incorrect, you can request a correction.

Right to Erasure

After account closure, you may request deletion of any data that is not required to be retained for legal purposes.

Object to Processing

The right to object to the processing of your data for specific purposes, particularly for marketing.

Data Portability

You can request an export of your data in a standard format (CSV/JSON).

Restrict Processing

You may request that the use of your data be temporarily restricted under certain circumstances.

To exercise your rights: Email [email protected]. 365acs will respond within 30 days of receiving your request.
8 Minor Protection Policy

365acs strictly prohibits anyone under the age of 18 from using the platform. Age is verified during registration, and KYC verification is applied in cases of suspicion.

If we become aware that data from a minor has been collected, it will be deleted immediately and the account will be closed. Parents or guardians may contact our support team regarding this matter.

Warning: Registering on behalf of a minor or opening an account with a false age is strictly prohibited and will be treated as a violation of our Terms and Conditions.
9 Privacy Policy Update Rules

365acs may update this privacy policy as needed. For significant changes, notice will be sent to your registered email at least 7 days in advance. The date of the latest update will always be shown at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly to stay informed.

10 Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact the 365acs support team. We aim to respond within 24 hours.

Privacy Contact: [email protected] — include "Privacy Request" in the subject line for faster processing.
11 Frequently Asked Questions (FAQ)

No. 365acs never sells or shares your phone number or personal contact details with any third party. This is a core commitment of our privacy policy.

Under international AML regulations, KYC documents must be retained for up to 5 years after account closure. After this period, the data is permanently deleted.

Yes. Under your data portability rights, you can request a copy of your data by emailing [email protected]. The information will be provided in CSV or JSON format within 30 days.

Yes, but solely for the purposes of security, fraud prevention, and responsible gaming. Game logs are never used against you — they help us detect unusual activity and keep your account safe.

Click the "Unsubscribe" link at the bottom of any 365acs marketing email, or send a request to [email protected]. Marketing emails will be stopped within 48 hours. Essential account-related messages will still be sent.
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