Terms and Conditions

Use of 365acs Terms and Conditions — Complete Guide

Before registering an account, playing games, claiming bonuses, or making payments on 365acs, please read these Terms & Conditions carefully. They protect the interests of both you and us.

Last Updated: January 2026

Important Notice: By using 365acs, you agree to these Terms & Conditions. No one under the age of 18 is permitted to use this platform. If you create an account without reading the terms, no complaints will be entertained afterward.

Key Points

Terms & Conditions Key Areas

The 365acs Terms & Conditions cover six key areas, each designed to keep your gaming experience safe and transparent.

Account Register

You must provide accurate information when registering at 365acs. Each person may hold only one account, and you must be at least 18 years old.

Bonuses & Promotions

Every bonus at 365acs comes with its own wagering requirements. Please read the terms before claiming a bonus — requirements typically range from 15x to 30x.

Payments & Withdrawals

Specific limits and verification processes apply to deposits and withdrawals. Large withdrawal requests may be delayed if KYC verification has not been completed.

Gaming Fairness

All games at 365acs use third-party audited RNG. Any evidence of manipulation will result in permanent account closure.

Security & Privacy

365acs stores your personal and financial data with the highest level of security. No information is ever sold or shared with third parties.

Responsible Gaming

365acs puts player wellbeing first. Deposit limits, self-exclusion, and cooling-off periods are available to all members.

Welcome to 365acs. This Terms & Conditions document sets out all the terms governing use of the 365acs platform. By visiting the website, creating an account, or using any of our services, you are automatically deemed to have accepted these terms. Please read them carefully from start to finish.

365acs believes in transparency. These Terms & Conditions are intentionally written in plain language — no complex legal jargon, no hidden clauses. What you read is what applies.

1 General Terms & Conditions

365acs is an online gaming platform serving players in Bangladesh and South Asia. By accessing this platform, you confirm that you are legally eligible to participate in such activities under applicable law.

365acs reserves the right to update these Terms & Conditions at any time. Users will be notified at their registered email address, and the updated date will be reflected on the website. Continued use of the platform after any changes constitutes acceptance of the revised terms.

  • This platform is for users aged 18 and above only.
  • Users must ensure that online gaming is legally permitted in their country.
  • 365acs is operated for entertainment purposes only — no guarantee of earnings can be made.
  • All content, logos, and designs on 365acs are protected under intellectual property law.
2 Account Registration & Verification

To register at 365acs, you must provide your real name, date of birth, address, and an active email address. 365acs reserves the right to close any account created with false or inaccurate information at any time, and any balance in that account may be forfeited.

Each person may operate only one account. Running multiple accounts from the same device, the same IP address, or within the same household is strictly prohibited. If such activity is detected, all associated accounts will be suspended.

KYC Verification: For withdrawals of BDT 10,000 or more, you must submit a copy of your National ID (NID) or passport. This is mandatory for security purposes.
  • The email address provided at registration must be verified.
  • Your password must be at least 8 characters long and include at least one number and one special character.
  • The account holder is solely responsible for the security of their account.
  • If you notice any suspicious activity, report it to 365acs support immediately.
3 Deposit & Withdrawal Policy

365acs supports multiple payment methods including Mobile Banking, Nagad, Rocket, and cryptocurrency. Deposits are generally credited instantly, though delays may occur due to payment gateway issues — 365acs is not liable in such cases.

Withdrawals are typically processed within 5–15 minutes. However, KYC verification is mandatory for large first-time withdrawals, which may take up to 24 hours. Funds are generally returned via the same method used for the original deposit.

Minimum Deposit:
BDT 300 (Mobile Banking)
BDT 500 (Bank Transfer)
Minimum Withdrawal:
BDT 500 (Mobile Banking)
BDT 1,000 (Bank Transfer)
  • 365acs does not charge any deposit or withdrawal fees, though payment providers may apply their own charges.
  • Deposits or withdrawals using a third party's account are strictly prohibited.
  • In cases of suspicious transactions, 365acs may place a hold on withdrawals until the investigation is complete.
  • Deposited funds cannot be withdrawn directly without being used for gameplay.
4 Bonus & Promotion Terms

365acs regularly offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. Each bonus has its own wagering requirement (WR) and expiry period.

Winnings from bonus balance can only be withdrawn once the wagering requirement is fulfilled. If the requirement is not met before the bonus expires, the bonus will be automatically cancelled.

365acs Bonus Policy: Wagering requirements typically range from 15x to 30x. For welcome bonuses, the WR applies to both the deposit and the bonus amount. Full details for each offer are available on the promotions page.
  • A bonus offer cannot be used more than once.
  • Multiple bonuses cannot be active at the same time unless the promotion explicitly states otherwise.
  • If bonus abuse is detected, the account will be suspended and the bonus forfeited.
  • 365acs reserves the right to modify or cancel any bonus offer at any time without prior notice.
  • The maximum withdrawal limit on winnings from free spins is specified individually for each offer.
5 Gaming Rules & Fair Play

All games on 365acs are powered by certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely random and cannot be predicted by anyone.

If any player attempts to influence game outcomes using software or bots, or exploits a technical glitch to gain an unfair advantage, this will be treated as a direct violation of the Terms & Conditions. In such cases, 365acs may forfeit all associated winnings.

  • Wins that appear abnormally large due to a technical error may be voided.
  • If your internet connection drops during a game, the session is automatically saved.
  • In Live Casino games, the dealer's decision is final.
  • In any game dispute, 365acs game log records will serve as the final reference.
6 Prohibited Activities

365acs is committed to maintaining a fair and secure gaming environment. If any of the following activities are detected, the account in question will be permanently closed and all balances may be forfeited.

Strictly Prohibited:
  • Creating or operating multiple accounts
  • Using automated software, bots, or scripts
  • Money laundering or suspicious transactions
  • Bonus abuse or use of bonus hunting strategies
  • Threatening or harassing other users
  • Attempting to exploit platform security vulnerabilities
  • Registering with a false identity or using another person's information
7 Privacy & Data Protection

365acs keeps your personal information secure at all times. We use SSL encryption and advanced cybersecurity technology. Your name, address, phone number, and banking details are never sold to third parties.

However, 365acs may be required to disclose information under legal obligations, fraud investigations, or requests from regulatory authorities. For more details, please refer to our Privacy Policy Read the page.

  • Your data is used exclusively for service delivery and security purposes.
  • Even after an account is closed, data may be retained for legal compliance purposes.
  • You can unsubscribe from marketing emails at any time.
8 Responsible Gaming

365acs believes gaming should be a source of entertainment — not stress or addiction. That's why we encourage every player to game responsibly.

If you feel that gaming is negatively affecting your daily life, relationships, or finances, please contact our support team immediately. For more information, visit our Responsible Gaming View the page.

365acs Responsible Gaming Tools:
  • Deposit Limits — daily, weekly, or monthly
  • Self-Exclusion — temporary account closure for a set period
  • Cooling-Off Period — a break of 24 to 72 hours
  • Reality Check — session reminders at set intervals
9 Account Suspension & Closure Policy

365acs reserves the right to suspend or permanently close any account at any time without prior notice — particularly in cases of terms violations, evidence of fraud, or regulatory directives.

You can also close your account yourself — contact the support team and the process will be completed within 48 hours. Any verified balance can be withdrawn before closure.

  • If an account is closed due to a terms violation, any remaining balance may be forfeited.
  • If you close your account yourself, any verified balance will be returned to you.
  • To reopen a closed account, please submit a request through our support team.
10 Dispute Resolution Process

For any complaint or dispute, please contact the 365acs support team first. Most issues are resolved within 48 hours. When reaching out, please provide your transaction ID, screenshots, and a description of the issue.

If the support team's resolution is unsatisfactory, you may escalate the matter for a higher-level review. 365acs evaluates every dispute impartially and issues decisions based on game logs and transaction records.

Support Contact: For any disputes or complaints, email us at [email protected] or reach out via live chat. Response time: within 24 hours.
11 Policy on Changes to Terms & Conditions

365acs may update these Terms & Conditions at any time. For major changes, registered users will be notified by email at least 7 days in advance. For minor updates, only the revision date on the page will be changed.

Continued use of the platform after any changes take effect constitutes your acceptance of the updated terms. We recommend checking this page regularly.

12 Frequently Asked Questions (FAQ)

No, account registration at 365acs is completely free. A deposit is only required to start playing — there is no fee to register.

Each bonus has its own validity period. Welcome bonuses are typically valid for 30 days, while reload bonuses are valid for 7–14 days. Always check the expiry date on the promotions page before claiming a bonus.

For verified accounts, withdrawals are typically processed within 5–15 minutes. Large first-time withdrawals may require KYC verification, which can take up to 24 hours.

Contact the 365acs support team immediately. We can help you set up self-exclusion, deposit limits, or a cooling-off period. Our Responsible Gaming You can find further assistance on this page.

Yes, the terms and conditions are updated as needed. A notice will be sent to your registered email before any major changes. You can always check the date of the latest update at the top of the page.
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